Contact

For Grievance related to Custody Services:

grievance@sbisgcsl.co.in

For Grievance related to DDP Services:

 ddpgrievance@sbisgcsl.co.in

Vigilance Officer under Whistle Blower Policy:

Mr. Prakash Kumar (Chief Financial Officer)

Tel: +91 22 42066241

Email: cfo@sbisgcsl.co.in

DP Investor Grievances Redressal Mechanism - Escalation Matrix (NSDL DP ID: IN303786,
CDSL DP ID: 63100) :

Details of	Contact Person	Address	Contact No.	Email Id	Working Hours
DP Customer care	Mr. Sachin Dhadve Mr. Ganesh Shinde	SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India	91-22-42066132/ 133	dpops@sbisgcsl.co.in	Monday to Friday 9.45am to 6.45pm
Head of DP	Mr. Prosanta Dey	SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India	91 -22-42066208	Prosanta.dey@sbisgcsl.co.in	Monday to Friday 9.45am to 6.45pm
Compliance Officer	Mr. Murli Iyer	SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West) , Mumbai - 400054, Maharashtra, India	91- 22-42066170	compliance@sbisgcsl.co.in	Monday to Friday 9.45am to 6.45pm
MD & CEO	Mrs. Uma Shanmukhi Sistla	SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India	91-22-42066102	mdceo@sbisgcsl.co.in	Monday to Friday 9.45am to 6.45pm

In absence of response/complaint not addressed to your satisfaction you may lodge a complaint with

NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx and

CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html.

Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.

Dear Investor,

In case of any grievance / complaint:

• Please contact Compliance Officer of SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India. / Email-ID (compliance@sbisgcsl.co.in) and Phone No. - 91- 22-42066170.


• You may also approach MD & CEO of our Company / Email ID (mdceo@sbisgcsl.co.in) and Phone No. - 91-22-42066102.


• If not satisfied with the response of the intermediary, you can lodge your grievances with SEBI at https://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

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